You may share the awards of Free Room Stay (a member cannot redeem his/her points for a free room-night
stay in any room other than a room that can accommodate no more than two people) and Amazing Gifts with your family
members, but the airline miles redeemed can only be used by your own account.
Generally, the gift will be mailed within one week after the application is submitted, and is expected
to arrive within 20 days. During public holidays or in case of shortage, mailing and delivery will be postponed
Please do not sign the proof of delivery and call the member service center (4008767666) to state
details, if you discover any damage to the outer packing;
Please call the member service center (4008767666) if you discover any damage to the gifts or any other
problem. And we will resolve it as soon as possible.